Cadillac CT5

Where it stands out against its peers

• Unknown or other: more complaints than 93% of 2020 cars — 29% of its 38 complaints, where an ordinary 2020 car has 17%.
• Structure: more complaints than 95% of 2020 cars — 13% of its 38 complaints, where an ordinary 2020 car has 4%.

Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.

Crash test

Crash-tested by NHTSA, the American road safety agency.

Specification

Recalls

Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.

62% of 2022 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.

• 20V588000

  If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

  GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

• 21V421000

  The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.

  The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.

• 21V611000

  Air bags that do not deploy properly can increase the risk of injury in a crash.

  Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

• 22V903000

  DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

  The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

• 25V148000

  Wheel lock-up while driving increases the risk of a crash.

  Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.

Regulator investigations

Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.

• Air Bag Malfunction

  Preliminary evaluation, opened April 2021, closed August 2023.

What the maker told its dealers

Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.

Cadillac filed 98 bulletins about the 2026 CT5.

• Electrical system: 4
• Engine: 3
• Forward collision avoidance: 1
• Fuel/propulsion system: 1
• Wheels: 1
• Other: 88

• This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering… · August 2026
• This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues · August 2026
• This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts. · August 2026
• This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering… · August 2026
• This preliminary information informs customers and technicians of the short term work around to restore the proper Themes operation. No parts should be replaced at this time. · August 2026
• This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement. · August 2026
• This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating. · August 2026
• Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten the oil filter if found to be loose. · August 2026

90 more.

Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.