Cadillac SRX

Where it stands out against its peers

• Exterior lighting: more complaints than 99% of 2015 cars — 68% of its 442 complaints, where an ordinary 2015 car has 5%.
• Visibility/wiper: more complaints than 91% of 2015 cars — 5% of its 442 complaints, where an ordinary 2015 car has 3%.

Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.

Before you buy one

Built from what this car fails on, not from general knowledge of the model.

• EXTERIOR LIGHTING — 273 owners reported this, 2 involving a crash
• SUSPENSION — 20 owners reported this, 1 involving a crash
• ELECTRICAL SYSTEM — 17 owners reported this

Crash test

Crash-tested by NHTSA, the American road safety agency.

Specification

Recalls

Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.

61% of 2016 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.

• Do not drive

  21V473000

  A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

  Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

• 13V097000

  If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

  GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

• 13V202000

  If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.

  GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.

• 14V212000

  A three to four second lag in acceleration may increase the risk of crash.

  GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.

• 14V447000

  If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

  GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

• 14V571000

  Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

  GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

• 14V804000

  The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.

  GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.

• 26V329000

  An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

  Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.

Regulator investigations

Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.

• Rear Toe Link Adjuster Separation

  Preliminary evaluation, opened November 2020, closed December 2021.

  Became recall 21V473000.

• Failure of the rear differential

  Preliminary evaluation, opened July 2007, closed December 2007.

• Sunroof glass failure

  Engineering analysis, opened January 2006, closed December 2006.

• Sun roof glass failure

  Preliminary evaluation, opened September 2005, closed January 2006.

What the maker told its dealers

Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.

Cadillac filed 1153 bulletins about the 2016 SRX.

• Equipment: 373
• Electrical system: 182
• Engine and engine cooling: 123
• Engine: 68
• Power train: 66
• Equipment adaptive/mobility: 60
• Visibility: 33
• Wheels: 29
• Fuel system, gasoline: 25
• Tires: 24
• Other: 170

• PI to help diagnose A/C concern · July 2026
• This preliminary information communicates information about how to determine if a wheel and tires size change is available. · April 2026
• This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. · March 2026
• This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. · March 2026
• This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. · January 2026
• This service bulletin provides information on Tire Sidewall Irregularities. · December 2025
• This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. · December 2025
• This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit… · November 2025

1145 more.

Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.