Chrysler Pacifica

Where it stands out against its peers

• Power train: more complaints than 91% of 2017 cars — 31% of its 1,501 complaints, where an ordinary 2017 car has 14%.
• Steering: more complaints than 91% of 2017 cars — 18% of its 1,501 complaints, where an ordinary 2017 car has 7%.

Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.

Before you buy one

Built from what this car fails on, not from general knowledge of the model.

• ENGINE — 215 owners reported this, 2 involving a fire
• POWER TRAIN — 206 owners reported this, 1 involving a crash
• STEERING — 155 owners reported this, 3 involving a crash
• ELECTRICAL SYSTEM — 86 owners reported this, 1 involving a fire
• POWER TRAIN,ENGINE — 59 owners reported this, 2 involving a crash
• POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — 39 owners reported this, 2 involving a fire
• ELECTRICAL SYSTEM,ENGINE — 38 owners reported this
• STRUCTURE — 33 owners reported this, 1 involving a crash
• SERVICE BRAKES — 31 owners reported this, 6 involving a crash
• POWER TRAIN,ELECTRICAL SYSTEM — 27 owners reported this
• VEHICLE SPEED CONTROL — 26 owners reported this, 10 involving a crash
• STEERING,ELECTRICAL SYSTEM,ENGINE — 17 owners reported this
• ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — 14 owners reported this
• FUEL/PROPULSION SYSTEM — 14 owners reported this
• STEERING,ELECTRICAL SYSTEM — 11 owners reported this

Crash test

Crash-tested by NHTSA, the American road safety agency.

Specification

Recalls

Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.

10% of 2022 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.

• 16V490000

  If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

  Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.

• 17V342000

  The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

  Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.

• 17V482000

  A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

  VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.

• 17V542000

  Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

  Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

• 17V824000

  If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

• 18V049000

  An engine stall can increase the risk of a crash.

  Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

• 18V332000

  If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

• 18V395000

  If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

  Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

18 more campaigns have been filed against this model. A dealer can check by VIN which apply to one car.

Regulator investigations

Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.

• Intermittent Loss of Electric Power Steering

  Preliminary evaluation, opened September 2025, still open.

• Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.

  Preliminary evaluation, opened October 2024, closed June 2025.

• Loss of motive power due to an internal wiring connector short.

  Recall query, opened February 2024, still open.

• Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

  Recall query, opened January 2024, still open.

• Pedestrian alert sounds

  Defect petition, opened January 2023, closed August 2023.

• Transmission fault leading to loss of motive power

  Preliminary evaluation, opened July 2022, closed March 2024.

• Stall/Loss of Motive Power

  Defect petition, opened December 2017, closed March 2018.

  Became recall 18V049000.

• Fleet Vehicle Recall Completion Audit

  Audit query, opened November 2010, closed December 2015.

• Engine compartment fire

  Engineering analysis, opened February 2008, closed April 2009.

• Engine compartment fire

  Preliminary evaluation, opened October 2007, closed February 2008.

• Engine stalling

  Engineering analysis, opened June 2006, closed November 2006.

• Fuel tank punctures

  Engineering analysis, opened June 2006, closed October 2007.

• Engine stalling

  Recall query, opened February 2006, closed June 2006.

• Fuel tank punctures

  Preliminary evaluation, opened February 2006, closed June 2006.

What the maker told its dealers

Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.

Chrysler filed 17 bulletins about the 2027 Pacifica.

• Electrical system: 11
• Fuel/propulsion system: 2
• Structure: 2
• Back over prevention: 1
• Seats: 1

• Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016. · August 2026
• Radio "ETMR1H for 26MY and 27MY RU Pacifica, Voyager and Grand Caravan a recurring failure mode is to display a black screen or a blank center screen when using the submenus. This black screen may… · August 2026
• Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the… · July 2026
• 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console. · July 2026
• Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: ● Factory navigation won't load on the Home/Split screen Fig. 1. · July 2026
• Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) · July 2026
• Backup Camera Poor Image Quality Inspection · July 2026
• When dealers search for WD (68530334AA) or RU (68227397AH) analog rear view camara part number for a repair/replacement part, we want to notify them to review Star Online S2208000045 before replacing… · July 2026

9 more.

Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.