Chrysler Town and Country

Where it stands out against its peers

• Electrical system: more complaints than 98% of 2013 cars — 58% of its 680 complaints, where an ordinary 2013 car has 17%.
• Seats: more complaints than 95% of 2013 cars — 9% of its 680 complaints, where an ordinary 2013 car has 2%.

Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.

Before you buy one

Built from what this car fails on, not from general knowledge of the model.

• ELECTRICAL SYSTEM — 284 owners reported this, 1 involving a crash, 5 involving a fire
• SEATS — 42 owners reported this
• ENGINE — 34 owners reported this, 1 involving a fire
• AIR BAGS — 29 owners reported this, 3 involving a crash
• POWER TRAIN — 25 owners reported this, 2 involving a crash
• ELECTRICAL SYSTEM,ENGINE — 15 owners reported this
• STRUCTURE — 15 owners reported this

Crash test

Crash-tested by NHTSA, the American road safety agency.

Specification

Recalls

Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.

22% of 2016 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.

• 11V487000

  CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

  CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

• 12V141000

  THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

  CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

• 12V191000

  THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.

  CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE RIGHT SIDE LIFTGATE PINCH SENSORS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

• 13V283000

  In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.

  Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.

• 13V291000

  An air bag that does not deploy, or deploys improperly, may increase the risk of injury.

  Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.

• 14V234000

  An overheated switch may result in a vehicle fire.

  Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

• 14V632000

  If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

  Chrysler has notified owners, and dealers will reprogram the TPMS module, free of charge. The recall began on October 23, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P63.

• 15V595000

  If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

  Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.

5 more campaigns have been filed against this model. A dealer can check by VIN which apply to one car.

Regulator investigations

Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.

• Sliding Doors Inoperative

  Preliminary evaluation, opened July 2021, closed July 2022.

• Interior Vehicle Fire

  Preliminary evaluation, opened August 2020, closed April 2022.

• Active Head Rest Inadvertent Deployment

  Preliminary evaluation, opened September 2019, closed February 2026.

• Totally Integrated Power Module Failure

  Defect petition, opened September 2014, closed July 2015.

• Engine Stall After Refueling

  Defect petition, opened September 2014, closed April 2015.

• Air Bag Non-Deployment/Engine Stall

  Recall query, opened June 2014, closed March 2015.

• Loss of headlight illumination

  Engineering analysis, opened September 2011, closed November 2012.

• Fleet Vehicle Recall Completion Audit

  Audit query, opened November 2010, closed December 2015.

• Loss of Headlight Illumination

  Preliminary evaluation, opened July 2010, closed September 2011.

• Front air bag crash sensor failure

  Recall query, opened July 2009, closed February 2010.

• Front air bag crash sensor failure

  Engineering analysis, opened March 2006, closed May 2007.

• Front air bag crash sensor failure

  Preliminary evaluation, opened November 2005, closed March 2006.

• Headlight malfunction

  Engineering analysis, opened June 2005, closed May 2006.

• Headlight malfunction

  Preliminary evaluation, opened February 2005, closed June 2005.

• Power liftgate latch

  Engineering analysis, opened November 2004, closed April 2005.

• Power liftgate latch

  Preliminary evaluation, opened July 2004, closed November 2004.

• Speaker fire in the rear of the vehicle

  Preliminary evaluation, opened July 2004, closed November 2004.

• Driver air bag clockspring failure

  Engineering analysis, opened June 2004, closed May 2005.

• Overheating of seat heaters

  Preliminary evaluation, opened February 2004, closed June 2004.

• Driver air bag clockspring failure

  Recall query, opened January 2004, closed June 2004.

• Power steering hose failure

  Preliminary evaluation, opened April 2003, closed May 2003.

• Fuel tank leak

  Preliminary evaluation, opened September 2002, closed October 2002.

• Air bag clockspring

  Engineering analysis, opened February 2001, closed November 2002.

• Overheating of front seat heaters

  Preliminary evaluation, opened August 2000, closed January 2001.

• Air bag clockspring

  Preliminary evaluation, opened August 2000, closed February 2001.

• Dc minivan fuel injector rail leak

  Recall query, opened March 2000, closed March 2002.

• Post collision fuel system

  Engineering analysis, opened June 1999, closed August 2001.

• Post-collision fuel system integrity

  Preliminary evaluation, opened February 1999, closed June 1999.

• Integrated child seat belt lockup

  Engineering analysis, opened January 1997, closed August 1998.

• Fuel tank leaks

  Engineering analysis, opened January 1997, closed February 1998.

• Defective air bag crash sensor

  Defect petition, opened November 1996, still open.

• Sliding door latch failure

  Engineering analysis, opened October 1996, closed July 1998.

• Integrated child seat belt lockup

  Investigation SQ, opened September 1996, closed February 1997.

• Fuel leaks from the gas tank

  Preliminary evaluation, opened August 1996, closed January 1997.

• Sliding door latch failure

  Preliminary evaluation, opened May 1996, closed October 1996.

• Safety blt latch operation

  Preliminary evaluation, opened January 1996, closed June 1996.

• Fuel leakeage from rollover valve

  Preliminary evaluation, opened October 1995, closed December 1995.

What the maker told its dealers

Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.

Chrysler filed 230 bulletins about the 2016 Town and Country.

• Equipment: 39
• Electrical system: 35
• Engine and engine cooling: 27
• Structure: 21
• Power train: 17
• Vehicle speed control: 13
• Fuel system, gasoline: 10
• Steering: 10
• Latches/locks/linkages: 7
• Parking brake: 7
• Other: 44

• Pad kit - rear disc brake, front disc brake · November 2025
• Pad kit - rear disc brake, front disc brake · November 2025
• "Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit… · February 2025
• Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure. · December 2024
• Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs),… · March 2024
• Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring… · January 2024
• Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.… · January 2024
• Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs),… · January 2024

222 more.

Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.