Ford C-Max
Registered from 2013 to 2018.
About this model
The Ford C-Max is a car produced by the Ford Motor Company from 2003 to 2019. It has a five-door compact multi-purpose vehicle (MPV) design. The Ford Grand C-Max has a longer wheelbase.
From the Wikipedia article Ford C-Max, licensed under CC BY-SA 4.0.
The manufacturer has told owners of one of these to stop driving until the repair is done.
- The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Crash test
| Overall | ★★★★☆ |
| Frontal crash | ★★★★☆ |
| Side crash | ★★★★★ |
| Rollover | ★★★★☆ |
| Stability control | Standard |
| Forward collision warning | No |
| Lane departure warning | No |
Crash-tested by NHTSA, the American road safety agency.
Specification
| Year | Measured |
|---|---|
| 2018 | 141 hp · 1750 kg · 2650 mm wheelbase · 5.9 L/100km (EPA) · 5.6 L/100km city · 6.2 motorway · Hatch, 4-door |
| 2017 | 141 hp · 1750 kg · 2650 mm wheelbase · 6.0 L/100km (EPA) · 5.7 L/100km city · 6.2 motorway · 217 Wh/km · Hatch, 4-door |
| 2016 | 141 hp · 1750 kg · 2650 mm wheelbase · 6.2 L/100km (EPA) · 5.9 L/100km city · 6.5 motorway · 230 Wh/km · Hatch, 4-door |
| 2015 | 141 hp · 1750 kg · 2650 mm wheelbase · 6.2 L/100km (EPA) · 5.9 L/100km city · 6.5 motorway · 230 Wh/km · Hatch, 4-door |
| 2014 | 141 hp · 1750 kg · 2650 mm wheelbase · 6.2 L/100km (EPA) · 5.9 L/100km city · 6.5 motorway · 230 Wh/km · Hatch, 4-door |
| 2013 | 141 hp · 1750 kg · 2650 mm wheelbase · 6.2 L/100km (EPA) · 5.9 L/100km city · 6.5 motorway · 230 Wh/km · Hatch, 4-door |
Recalls
Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.
75% of 2018 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.
- Do not drive
14V514000
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
13V475000
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
14V164000
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
14V237000
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
14V597000
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
15V436000
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
16V643000
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
17V052000
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
4 more campaigns have been filed against this model. A dealer can check by VIN which apply to one car.
Regulator investigations
Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.
Pedestrian alert sounds
Defect petition, opened January 2023, closed August 2023.
Door Latch Failures
Recall query, opened December 2019, closed February 2022.
Door Latch Failure
Preliminary evaluation, opened January 2016, closed October 2016.
Became recall 16V643000.
What the maker told its dealers
Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.
Ford filed 61 bulletins about the 2018 C-Max.
- Electrical system: 24
- Equipment: 15
- Power train: 9
- Equipment adaptive/mobility: 2
- Seats: 2
- Structure: 2
- Back over prevention: 1
- Engine and engine cooling: 1
- Fuel system, gasoline: 1
- Fuel system, other: 1
- Other: 3
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53 more.
Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.