Infiniti QX30
Registered from 2017 to 2019.
About this model
The Infiniti QX30 is a subcompact luxury crossover SUV manufactured and marketed by Nissan's Infiniti luxury brand. It is heavily based on the Q30 hatchback with modifications mainly in its ride height in order for it to be marketed as a crossover. Both the Q30 and the QX30 are based on the first-generation Mercedes-Benz GLA and the third-generation Mercedes-Benz A-Class. The QX30 was manufactured from 2016 to mid-2019, at the same time the brand withdrew from Europe altogether.
From the Wikipedia article Infiniti QX30, licensed under CC BY-SA 4.0.
Where it stands out against its peers
- Air bags: more complaints than 95% of 2017 cars — 33% of its 33 complaints, where an ordinary 2017 car has 9%.
- Steering: more complaints than 92% of 2017 cars — 21% of its 33 complaints, where an ordinary 2017 car has 7%.
Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.
Crash test
| Stability control | Standard |
| Forward collision warning | No |
| Lane departure warning | No |
Crash-tested by NHTSA, the American road safety agency.
Specification
| Year | Measured |
|---|---|
| 2019 | 155 hp · 1550 kg · 2690 mm wheelbase · 9.4 L/100km (EPA) · 11.2 L/100km city · 7.8 motorway · Suv, 4-door |
| 2018 | 155 hp · 1550 kg · 2690 mm wheelbase · 9.4 L/100km (EPA) · 11.2 L/100km city · 7.8 motorway · Suv, 4-door |
| 2017 | 155 hp · 1550 kg · 2690 mm wheelbase · 9.4 L/100km (EPA) · 11.2 L/100km city · 7.8 motorway · Suv, 4-door |
Recalls
Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.
73% of 2019 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.
16V939000
A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.
Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
17V143000
If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.
Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.
17V691000
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.
18V355000
If the lower seat belt anchorage detaches in a crash, it can increase the risk of injury.
Nissan will notify owners, and dealers will weld in a new retaining plate and secure the seat belt anchorage with a new anchor bolt, free of charge. All vehicles were repaired July 17, 2018. Owners may contact Infiniti customer service at 1-800-662-6200.
19V654000
The lack of an image in the back-up camera display increases the risk of a crash.
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
21V419000
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.
Regulator investigations
Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.
Desiccated Air Bag Inflator Rupture
Engineering analysis, opened September 2021, still open.
What the maker told its dealers
Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.
Infiniti filed 56 bulletins about the 2019 QX30.
- Equipment: 15
- Electrical system: 14
- Engine and engine cooling: 6
- Visibility: 6
- Exterior lighting: 4
- Visibility/wiper: 3
- Equipment adaptive/mobility: 2
- Communication: 1
- Fuel system, gasoline: 1
- Power train: 1
- Other: 3
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT:… · April 2026
- TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless… · April 2026
- INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. · June 2024
- CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. · June 2024
- CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. · June 2024
- WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. · June 2024
- REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. · June 2024
- WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. · June 2024
48 more.
Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.