Mazda CX-9
Registered from 2007 to 2023.
About this model
The Mazda CX-9 is a mid-size crossover SUV manufactured by Mazda from 2006 to 2023 through two generations with three-row seating. It was Mazda's largest passenger vehicle until the arrival of the Mazda CX-90.
From the Wikipedia article Mazda CX-9, licensed under CC BY-SA 4.0.
The manufacturer has told owners of 4 of these to stop driving until the repair is done.
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Where it stands out against its peers
- Service brakes: more complaints than 99% of 2012 cars — 65% of its 221 complaints, where an ordinary 2012 car has 8%.
Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.
Before you buy one
Built from what this car fails on, not from general knowledge of the model.
- SERVICE BRAKES — 124 owners reported this, 2 involving a crash
- AIR BAGS — 19 owners reported this, 1 involving a crash
- ENGINE — 12 owners reported this
- SUSPENSION — 9 owners reported this, 1 involving a crash
- POWER TRAIN — 8 owners reported this
Crash test
| Overall | ★★★★★ |
| Frontal crash | ★★★★☆ |
| Side crash | ★★★★★ |
| Rollover | ★★★★☆ |
| Stability control | Standard |
| Forward collision warning | Standard |
| Lane departure warning | Standard |
Crash-tested by NHTSA, the American road safety agency.
Specification
| Year | Measured |
|---|---|
| 2023 | 227 hp · 1990 kg · 2930 mm wheelbase · 10.2 L/100km (EPA) · 11.8 L/100km city · 9.0 motorway · Suv, 4-door |
| 2022 | 227 hp · 1990 kg · 2930 mm wheelbase · 10.2 L/100km (EPA) · 11.8 L/100km city · 9.0 motorway · Suv, 4-door |
| 2021 | 227 hp · 1990 kg · 2930 mm wheelbase · 10.2 L/100km (EPA) · 11.8 L/100km city · 9.0 motorway · Suv, 4-door |
| 2020 | 227 hp · 1990 kg · 2930 mm wheelbase · 10.2 L/100km (EPA) · 11.8 L/100km city · 9.0 motorway · Suv, 4-door |
| 2019 | 227 hp · 1987 kg · 2930 mm wheelbase · 10.2 L/100km (EPA) · 11.8 L/100km city · 9.0 motorway · Suv, 4-door |
| 2018 | 227 hp · 1969 kg · 2930 mm wheelbase · 10.2 L/100km (EPA) · 11.8 L/100km city · 9.0 motorway · Suv, 4-door |
| 2017 | 227 hp · 1969 kg · 2930 mm wheelbase · 10.2 L/100km (EPA) · 11.8 L/100km city · 9.0 motorway · Suv, 4-door |
| 2016 | 227 hp · 1969 kg · 2930 mm wheelbase · 10.2 L/100km (EPA) · 11.2 L/100km city · 9.0 motorway · Suv, 4-door |
| 2015 | 274 hp · 2065 kg · 2880 mm wheelbase · 12.4 L/100km (EPA) · 14.7 L/100km city · 10.7 motorway · Suv, 4-door |
| 2014 | 274 hp · 2062 kg · 2880 mm wheelbase · 12.4 L/100km (EPA) · 14.7 L/100km city · 10.7 motorway · Suv, 4-door |
| 2013 | 274 hp · 2056 kg · 2880 mm wheelbase · 12.4 L/100km (EPA) · 14.7 L/100km city · 10.7 motorway · Suv, 4-door |
| 2012 | 274 hp · 2056 kg · 2880 mm wheelbase · 12.4 L/100km (EPA) · 14.7 L/100km city · 10.7 motorway · Suv, 4-door |
Recalls
Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.
84% of 2021 cars have more recall campaigns than this one, and an ordinary one has 4. More of them means more to check the service record for, not a worse car.
- Do not drive
17V457000
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.
- Do not drive
18V018000
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.
- Do not drive
18V717000
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
- Do not drive
19V782000
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
15V451000
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
16V203000
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
19V403000
The passenger frontal air bag may not deploy, increasing the risk of injury. Inoperable turn signals prevent the driver from signaling to other drivers, increasing the risk of crash.
Mazda will notify owners, and dealers will repair the wiring harnesses, free of charge. The recall began July 26, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3419E.
19V770000
A detached tire tread can decrease vehicle stability and increase the risk of a crash.
Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.
2 more campaigns have been filed against this model. A dealer can check by VIN which apply to one car.
Regulator investigations
Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.
Inadvertent Curtain Air Bag Deployment
Preliminary evaluation, opened May 2019, closed January 2021.
Lower ball joint separation
Preliminary evaluation, opened June 2015, closed August 2015.
Became recall 15V451000.
Brake Booster Failure
Preliminary evaluation, opened February 2014, closed June 2014.
Brake master cylinder leak
Preliminary evaluation, opened August 2011, closed April 2012.
What the maker told its dealers
Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.
Mazda filed 214 bulletins about the 2023 CX-9.
- Electrical system: 82
- Equipment: 25
- Structure: 12
- Engine and engine cooling: 10
- Equipment adaptive/mobility: 9
- Power train: 7
- Service brakes: 7
- Steering: 7
- Seats: 6
- Wheels: 5
- Other: 44
- DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment.… · July 2026
- This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect… · July 2026
- This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no… · July 2026
- This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle… · July 2026
- This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers having MAZDA CONNECT… · July 2026
- This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing.… · July 2026
- This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (TCU) replacement is… · June 2026
- This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testing and charging… · June 2026
206 more.
Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.