Mazda Mazda5

Where it stands out against its peers

• Fuel/propulsion system: more complaints than 93% of 2012 cars — 22% of its 37 complaints, where an ordinary 2012 car has 7%.
• Tires: more complaints than 98% of 2012 cars — 19% of its 37 complaints, where an ordinary 2012 car has 1%.
• Structure: more complaints than 92% of 2012 cars — 19% of its 37 complaints, where an ordinary 2012 car has 6%.
• Service brakes: more complaints than 91% of 2012 cars — 19% of its 37 complaints, where an ordinary 2012 car has 8%.

Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.

Crash test

Crash-tested by NHTSA, the American road safety agency.

Specification

Recalls

Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.

78% of 2015 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.

• 16V644000

  If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

  Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Regulator investigations

Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.

• Loss of Electric Power Steering Assist

  Preliminary evaluation, opened June 2010, closed November 2010.

What the maker told its dealers

Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.

Mazda filed 197 bulletins about the 2015 Mazda5.

• Equipment: 52
• Electrical system: 34
• Engine and engine cooling: 19
• Structure: 13
• Exterior lighting: 11
• Equipment adaptive/mobility: 9
• Steering: 8
• Seats: 7
• Service brakes: 6
• Engine: 5
• Other: 33

• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no… · July 2026
• This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled… · May 2026
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any… · January 2026
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in… · January 2026
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's… · September 2025
• When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer… · September 2025
• Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause.… · July 2025
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in… · May 2025

189 more.

Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.