Mercedes-Benz Metris

Where it stands out against its peers

• Fuel/propulsion system: more complaints than 98% of 2016 cars — 29% of its 126 complaints, where an ordinary 2016 car has 6%.
• Visibility/wiper: more complaints than 96% of 2016 cars — 17% of its 126 complaints, where an ordinary 2016 car has 3%.
• Tires: more complaints than 99% of 2016 cars — 12% of its 126 complaints, where an ordinary 2016 car has 1%.
• Wheels: more complaints than 90% of 2016 cars — 6% of its 126 complaints, where an ordinary 2016 car has 3%.

Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.

Before you buy one

Built from what this car fails on, not from general knowledge of the model.

• FUEL/PROPULSION SYSTEM — 31 owners reported this
• VISIBILITY/WIPER — 18 owners reported this
• TIRES — 14 owners reported this
• STEERING — 9 owners reported this
• ENGINE — 7 owners reported this, 1 involving a fire
• ENGINE,FUEL/PROPULSION SYSTEM — 5 owners reported this
• ELECTRICAL SYSTEM — 4 owners reported this, 1 involving a fire
• WHEELS — 3 owners reported this
• ELECTRICAL SYSTEM,ENGINE — 2 owners reported this
• SEAT BELTS — 2 owners reported this

Crash test

Crash-tested by NHTSA, the American road safety agency.

Specification

Recalls

Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.

27% of 2022 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.

• 16V342000

  The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.

  DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

• 16V935000

  An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.

  DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• 17V148000

  If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.

  DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• 17V244000

  If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

  DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.

• 17V272000

  The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

  DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• 17V595000

  The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

  DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

• 17V651000

  The loss of a front wheel would increase the risk of a crash.

  DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

• 18V335000

  Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

  DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

23 more campaigns have been filed against this model. A dealer can check by VIN which apply to one car.

Regulator investigations

Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.

• Low Pressure Fuel Supply Hose Leak

  Preliminary evaluation, opened March 2018, closed June 2019.

What the maker told its dealers

Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.

Mercedes-Benz filed 15 bulletins about the 2023 Metris.

• Engine: 3
• Fuel/propulsion system: 3
• Power train: 2
• Equipment: 1
• Structure: 1
• Visibility: 1
• Visibility/wiper: 1
• Other: 3

• ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may… · August 2026
• Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door… · July 2026
• OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present,… · July 2026
• Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine light active and FC P146264 Temp. and pressure sensor B4/15 is stored in Engine control unit… · June 2026
• The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication… · November 2025
• Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit… · October 2025
• Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control… · May 2025
• Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity… · April 2025

7 more.

Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.