RAM 2500

Where it stands out against its peers

• Service brakes: more complaints than 99% of 2018 cars — 90% of its 2,553 complaints, where an ordinary 2018 car has 10%.
• Hydraulic: more complaints than 98% of 2018 cars — 17% of its 2,553 complaints, where an ordinary 2018 car has 1%.
• Vehicle speed control: more complaints than 94% of 2018 cars — 13% of its 2,553 complaints, where an ordinary 2018 car has 4%.
• Forward collision avoidance: more complaints than 90% of 2018 cars — 9% of its 2,553 complaints, where an ordinary 2018 car has 3%.
• Air: more complaints than 97% of 2018 cars — 2% of its 2,553 complaints, where an ordinary 2018 car has 0%.

Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.

Before you buy one

Built from what this car fails on, not from general knowledge of the model.

• SERVICE BRAKES — 1,038 owners reported this, 7 involving a crash
• SERVICE BRAKES, HYDRAULIC — 376 owners reported this, 6 involving a crash, 1 involving a fire
• ELECTRICAL SYSTEM,SERVICE BRAKES — 220 owners reported this, 2 involving a crash
• VEHICLE SPEED CONTROL,SERVICE BRAKES — 134 owners reported this, 1 involving a crash
• SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — 117 owners reported this
• ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES — 110 owners reported this, 1 involving a crash

Crash test

Crash-tested by NHTSA, the American road safety agency.

Specification

Recalls

Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.

7% of 2022 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.

• 13V122000

  The excessive heat under the engine cover may result in an under hood fire.

  Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N19.

• 13V237000

  Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

  Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

• 13V240000

  Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.

  Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

• 13V486000

  Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

  Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

• 14V635000

  If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

• 15V459000

  This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

  Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

• 15V460000

  Air bags that unexpectedly deploy increase the risk of a crash or injury.

  Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

• 15V461000

  Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

  Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

44 more campaigns have been filed against this model. A dealer can check by VIN which apply to one car.

Regulator investigations

Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.

• Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

  Recall query, opened July 2025, still open.

• High pressure fuel pump failure

  Engineering analysis, opened March 2023, still open.

• Loss of Brake Performance

  Preliminary evaluation, opened November 2022, closed March 2025.

• High pressure fuel pump failure

  Preliminary evaluation, opened October 2021, closed April 2023.

• Steering loss due to linkage separation

  Engineering analysis, opened December 2019, closed November 2025.

• Steering loss due to linkage separation

  Preliminary evaluation, opened December 2018, closed December 2019.

• Software security vulnerability

  Recall query, opened July 2015, closed January 2016.

What the maker told its dealers

Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.

RAM filed 8 bulletins about the 2027 2500.

• Electrical system: 2
• Engine: 2
• Power train: 2
• Back over prevention: 1
• Structure: 1

• PULLEY Fan If replacing 68209745AA, also replace 68723388AA, 05086958AB, and 68000833AD. Retain bolts, mark each with its original location, and submit a STAR ticket for parts return. Bolt P/Ns:… · August 2026
• Engine Overheat Customers may comment on the following: ● Vehicle overheating. ● Temperature gauge is reading hot. ● Overheat symbol is illuminated in Instrument Panel Cluster (IPC). This bulletin… · August 2026
• Park Assist Unavailable Message Displayed in The Cluster · July 2026
• Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: ● Factory navigation won't load on the Home/Split screen Fig. 1. · July 2026
• Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) · July 2026
• Backup Camera Poor Image Quality Inspection · July 2026
• If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required. · July 2026
• HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect u-joint issue or failure with the prop shaft, u-joint service kit should be utilized to fix… · July 2026

Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.