RAM 5500

Where it stands out against its peers

• Service brakes: more complaints than 98% of 2018 cars — 65% of its 37 complaints, where an ordinary 2018 car has 10%.
• Hydraulic: more complaints than 99% of 2018 cars — 32% of its 37 complaints, where an ordinary 2018 car has 1%.
• Wheels: more complaints than 98% of 2018 cars — 14% of its 37 complaints, where an ordinary 2018 car has 2%.

Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.

Specification

Recalls

Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.

37% of 2022 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.

• 13V288000

  The incorrect attaching bolt may break or fall out, resulting in the vehicle suddenly pulling to one side, increasing the risk of a crash.

  Chrysler will notify owners, and dealers will inspect and replace the track bar fasteners, as necessary, free of charge. The recall began on September 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N41.

• 14V100000

  If the Certification Label has the incorrect Gross Vehicle Weight Rating (GVWR), the operator may overload the vehicle, increasing the risk of a crash.

  Chrysler will notify owners, and dealers will replace all existing certification labels with corrected certification labels, free of charge. The recall began on April 10, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P07.

• 14V635000

  If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

• 15V290000

  If the vehicle exceeds the tires' maximum speed rating, the tires may suddenly fail, increasing the risk of a crash.

  Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. The recall began on June 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R17.

• 15V459000

  This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

  Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

• 15V461000

  Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

  Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

• 15V468000

  A reduction of suspension stability control could affect control of the vehicle, increasing the risk of a crash.

  Chrysler will notify owners, and dealers will inspect and replace any affected upper control arms, free of charge. The recall began on September 17, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R34.

• 15V592000

  An engine that stalls without warning increases the risk of a crash.

  Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R52.

27 more campaigns have been filed against this model. A dealer can check by VIN which apply to one car.

Regulator investigations

Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.

• Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

  Recall query, opened July 2025, still open.

• 2022 RAM Transmission Snap Ring Failure

  Preliminary evaluation, opened March 2024, still open.

• High pressure fuel pump failure

  Engineering analysis, opened March 2023, still open.

• High pressure fuel pump failure

  Preliminary evaluation, opened October 2021, closed April 2023.

• Front Driveshaft Failure

  Preliminary evaluation, opened December 2019, closed October 2023.

• Software security vulnerability

  Recall query, opened July 2015, closed January 2016.

What the maker told its dealers

Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.

RAM filed 216 bulletins about the 2024 5500.

• Electrical system: 107
• Engine: 25
• Structure: 16
• Power train: 7
• Equipment: 6
• Service brakes: 6
• Fuel/propulsion system: 4
• Seats: 4
• Visibility/wiper: 4
• Wheels: 4
• Other: 33

• Switch and bezel - front door · August 2026
• Switch and bezel - front door · August 2026
• Sensor - turbocharger speed · August 2026
• Sensor - turbocharger speed · August 2026
• Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the… · July 2026
• Injector - fuel · July 2026
• Core – heater · July 2026
• Core – heater · July 2026

208 more.

Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.