Volkswagen e-Golf

Where it stands out against its peers

• Electrical system: more complaints than 99% of 2015 cars — 68% of its 28 complaints, where an ordinary 2015 car has 17%.
• Fuel/propulsion system: more complaints than 98% of 2015 cars — 32% of its 28 complaints, where an ordinary 2015 car has 7%.
• Unknown or other: more complaints than 96% of 2015 cars — 25% of its 28 complaints, where an ordinary 2015 car has 14%.

Same model year only, at least 30 peer cars, zeros included. Every car has a worst part; this shows which, and how far from ordinary it is. A high share means more to check, not a verdict.

Crash test

Crash-tested by NHTSA, the American road safety agency.

Specification

Recalls

Filed by the manufacturer with a regulator. A recall is repaired free of charge, whoever owns the car now.

56% of 2020 cars have more recall campaigns than this one, and an ordinary one has 3. More of them means more to check the service record for, not a worse car.

• 15V627000

  In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.

  Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.

• 16V138000

  An unexpected vehicle shutdown can increase the risk of a crash.

  Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.

• 16V464000

  If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

  Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

• 16V955000

  In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

  Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

• 18V329000

  If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

  Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

• 18V803000

  If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.

  Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

• 21V321000

  Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

  Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

• 22V543000

  An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.

  Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.

2 more campaigns have been filed against this model. A dealer can check by VIN which apply to one car.

Regulator investigations

Opened by NHTSA's Office of Defects Investigation. An investigation is a question the regulator asked about a possible defect, not a fault it found — most end without a recall.

• Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

  Recall query, opened December 2023, closed July 2024.

• Pedestrian alert sounds

  Defect petition, opened January 2023, closed August 2023.

• Vehicle Stalling - Manual Transmission

  Defect petition, opened September 2019, closed June 2020.

What the maker told its dealers

Service bulletins are the manufacturer's own repair guidance to dealers, filed with NHTSA. A bulletin is not a defect finding; the count rises with how many things a maker writes down, not only with how many go wrong.

Volkswagen filed 484 bulletins about the 2020 e-Golf.

• Equipment: 142
• Electrical system: 92
• Engine and engine cooling: 79
• Engine: 42
• Power train: 16
• Service brakes: 14
• Structure: 10
• Air bags: 8
• Visibility: 8
• Equipment adaptive/mobility: 7
• Other: 66

• This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 -… · August 2026
• Oil Consumption Measurement and Electronic Oil Consumption Measurement · August 2026
• Inquiries · July 2026
• Volkswagen Engine Oil Standards · July 2026
• Instruction, how to lubicate engine before initial start. · July 2026
• Lubricating engine components before reassembly. · July 2026
• Difference between Component fluid leakage and seepage · June 2026
• This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E… · April 2026

476 more.

Grouped by NHTSA's top-level system; a bulletin filed under a sub-heading counts toward its system.